HamTestOnline™ Contact Information
For questions about the website, please check our Frequency Asked Questions (FAQ) and How to pages first. For recommendations on how to study, please read the Study Tips article.
Also see the coronavirus section of our FAQ page.
If you don't find your answer there, please email us at support@hamtestonline.com. We respond to most emails within a few hours. If you don't get a response to your email within 24 hours, please check your spam folder!
Or you can leave a voicemail at 888-857-6164 or 602-445-6332. Please be sure to include your email address (preferably spelled phonetically), so that we can look up your account. In most cases, we will respond by email. You could also leave your phone number, and the best time (and timezone) to call you back, in case we can't address your questions adequately by email.
Read Christina's Story to learn how she passed all three exams in a single session!
You may also contact us by postal mail at:
HamTestOnline™
3460 S Wren Dr
Gilbert, AZ 85297
Christina Cunningham, KT1NA, SK
I am very sad to report that Christina died in October, 2019, after a brief battle with pancreatic cancer. As many of you know, John is the creator of HamTestOnline™, but Christina was its heart and soul. She transformed our organization with her motto, “Treat every customer like they are your best friend”, and her story inspired thousands of students to do amazing things.
The phrase silent key (SK) is a term of respect for a ham radio operator who has died. It dates back over 100 years to the days of the wired telegraph, and is a play on words. First, it indicates that their Morse code key will never again be heard. Second, the procedural signal SK means “end of contact”, and is only used in the last transmission from a station.
There is another tradition in ham radio, transmitting the call sign of a deceased ham radio operator on the air, where it will propagate forever through space and time. If Christina's warmth touched your life, you might consider giving her a call on your radio (once you have your license!), so that her call sign will go on forever.
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John, W1AI
Owner/Developer/Coursemaster
Extra class accredited VE
w1ai@hamtestonline.com |
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Brandon, W1SI
General Manager
Extra class accredited VE
w1si@hamtestonline.com |
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Marcus, W1LIN
Customer Support
W1LIN@hamtestonline.com |
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Greg, KK7CYN
Customer Support
Greg@hamtestonline.com |
